Return Policy
RETURN POLICY:
- We do not offer refunds. No Exceptions.
- We gladly accept returns for unwashed, unworn, unaltered product with tags attached for exchanges or store credit only within 14 days of purchase.
- Store credit will be issued in person or via email in the form of a gift card for the price the items were purchased at minus the shipping charge if shipped.
- Return shipping is the responsibility of the customer.
- Shoes must be returned in their original shoe box.
- If an item has stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn, it will not be accepted as a return, and you will be responsible for the reshipping fee if applicable.
- Please allow up to two weeks for your return to be processed
- Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:
- Jewelry
- Hair Accessories
- Sale Items
- Perfume/Cologne; Candle Products
Please MAIL returns to:
Twisted Sista’s & Gents
1051 Marguerite St. Suite 103
Morgan City, LA 70380
**PLEASE INCLUDE the return form thoroughly completed.
RETURN FORM: (Download Image)
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